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What Professionals Learn in a Gen AI Course

  Introduction: Generative AI, once an experimental technology, has now evolved into a vital tool across various industries. It drives innovation, processes business operations, and sparks creativity. As a result, professionals in technology, management, and creative fields are increasingly seeking to upskill in this revolutionary technology. A Generative AI course for managers and professionals helps bridge the gap between theoretical knowledge and practical applications. These courses enable individuals to be at the forefront of bringing AI-based changes through their mastery of AI models such as GPT and diffusion systems, the creation of intelligent assistants, and other automation-related technologies. In this blog, we will address what practitioners actually gain from a Generative AI course and how it can prepare them to succeed in the evolving AI-driven business environment. 1. Understanding the Foundations of Generative AI: Generative AI models are not just theoretical conc...
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Gen AI in Ticket Resolution Automation

Introduction: Effective businesses have always ensured the central role of customer service. However, in the presence of the digital-first consumer, organizations are currently faced with a significant number of daily tickets. Manual processes are an ineffective method for handling customer unmet expectations due to traditional triage methods, poor responses, and inconsistent responses. Enter the world of Generative AI (Gen AI) that will revolutionize the automated processing of tickets. Gen AI is transforming the way customer support is done in industries, not to mention the identification of intent to provide contextual replies. In this blog, we will discuss the way Gen AI boosts the resolution of the tickets, how the tool is used to provide supporting services of sufficient quality, and why business leaders and managers should consider and employ it in enhancing efficiency. Why Traditional Ticket Resolution Falls Short: Ticket resolution systems have existed for several decades, but...
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Optimize and Manage OpenAI API Costs Easily

Introduction: In the modern dynamic digital economy, users and developers are increasingly using the API of OpenAI in a variety of applications that require the support of AI: chatbots and content generation, recommendations and automated processes, etc. This brings with it the challenge of controlling costs, though. With the increasing adoption, there is a continuous need to have an in-depth view of managing costs in OpenAI API. A well-thought-out action plan not only helps keep budgets in check but also enables expansion of operations without incurring unnecessary expenses. In this blog, we’ll walk you through the essentials of managing OpenAI API usage, understanding pricing dynamics, practical cost-saving tips, and how generative AI training can empower your team to make smarter decisions. Understanding the Pricing Dynamics of OpenAI APIs: OpenAI APIs are available on a per-use basis which charges users per processed token. Tokens are basically fragments of words and the amount of...
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